Site guide

For all our customers buying medicines on GenericMedsAustralia, it is necessary to check out the site guide on navigating through and how you can go about buying medicines.

We offer you complete details about all the main functionalities on

Ordering Medicines On

Ordering medicines on Genericmedsaustralia is very comfortable. You can buy medicines at the best prices on GenericMedsAustralia.

Once you are on our website, you can use our search box to find the product you want to buy. You can directly type in your medicine name and the dose you want to buy using our search box.

You can also use our menu to find the various medications listed based on different health conditions. Find out your specific medicine from the dropdown list and visit the individual product page, from where you also get to know about the available doses of the brand.

Choose your product and add that to the cart, then you have to go on the checkout page. You have to fill in some mandatory details, choose the payment method, and then confirm your order.

Tracking Your Package Of Medicines

You can track your package of medicines on On our website, we offer customers a live tracking facility that allows them to check out packages on a real-time basis. You will find complete details about the movement of your package, including date and timings.

For this, you have to visit our tracking tab and put in the order id. The order id is available on the final email confirmation that you received from us.

Put the order id details as given on the page, and then you will live to track your package.

Canceling Your Order

Sometimes the customers may wish to cancel their order. When it comes to buying medicines from, we offer you to cancel your order at any time. Even after the package is delivered, you can get 7 days to generate a cancelation request, including holidays.

You need to cancel your order by visiting our website and visiting the cancelation page.

Here you will have to enter your order id and some other order details, also give the reason for cancelation. It is a verifiable process that ensures the validity of your order. We will send you an OTP on the mobile number or Email ID in our account when you are registering. Provide the OTP and click on Cancel to cancel your order.

Contact Us

You need to visit the “contact us” tab to check out various contactable information such as checking out on our phone numbers, office address, and email id.

Contact us on our helpline number available to you round the clock. You can call at any time, and then we will detail your queries.

Payment And Transactional History

It might occur to you to check out on payment history. You can see this on the payments tab and provide the unique order id.

Even for paying us, you need to use the payments tab and follow the instructions for paying online using any online means of payment.

Check Out The Offers And Discounts

To check out the current offers, you need to click on the offers tab to see all the existing offers and discounts.

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