We provide you with the safest portal online to order medicines comfortably from your home such that you do not have to worry about your online security.
Providing your information
For buying medicines, you will need to provide us with a few basic instructions to order online through our portal. We bring to you a portal where we feel you need to share only that much highly required information with us.
We will collect only this information from you. of course, you will also share your residence or the deliverable address.
Registering Before Making An Order
You will not have to spend too much time completing the registration process while buying medicines on our portal. But with that being said, you do have to fill up all your information during the purchase.
You do not have to undergo any mandatory registration process during the first signing up. You may wish to volunteer to register yourself and become one of our members, but that is your choice. But remember that even guest users will be authenticated for the first time visiting our portal. This can be done by providing your mobile number, Email id and setting up your password into your demo account. As soon as you complete the registration process, we will provide you with a permanent account from where you will be able to check out your past orders, transaction history, payments, and even track your current orders.
Providing The Correct Email Address
Providing the correct email address is extremely important. Unless you provide us with an authentic email address, you will not register on our website even as a guest user, as even this requires you to give us an email. You must be willing to provide us with an email as all further communications between GenericMedsAustralia.com, and you will be done via email only. You must inform us about the email during the first signing. Remember that this is a part of the basic authentication process where we will be sending you an OTP to your email address. Any further need of verification, such as during product ordering or cancellation, are those processes where we will be sending you with OTPs on this email address only. Make sure that it is active.
If you are not receiving your emails sent from us, you might check out on the spam folder and remember to remove us from the spam list as from further on, and you will be receiving all emails in the inbox itself.
During each stage of the process, such as during medicine ordering online through our portal or even when you cancel your order, we will be sending a communication via respective emails with vouchers to this email only. You can also communicate with us via email.
Providing The Correct Shipping Details
You also need to provide us with the correct shipping address. This is one of the vital parts to ensure that you can receive your orders from us. You see, if somehow you are not able to track down your address, then you might not be able to receive your medicine package as our representative will have no other option but to send back the order. You must provide us with the correct address. We recommend that you include any nearby landmark, as this may come in handy to track down your address.
Some of the critical aspects of the address must also be mentioned, such as the house number, block, area, locality, street name, and lane number. Remember that our representative will even call if they need any assistance to figure out and track your address on the day of final delivery. We ship to addresses only, and we are partnered with many corresponding courier agencies who help us access the remote locations around town.
Accepting Your Cookie Policies
You can allow us to accept our website cookies, and in doing so, you will permit us to pre-save your data. Well, this will come in handy each time your product ordering phase is going on now. You don’t have to fill in any of the data, and all of it will be pre-saved. Suppose you want to edit personal information such as your address or mobile number. In that case, changing under the personal details section will also reflect the pre-saved data automatically on our cookies section.
Age Restrictions On Our Website
If not, we recommend that you do not proceed any further. We do not like you to disclose your age, but you have to confirm whether you are above 18 years of age or not.
Providing Product Reviews
We do like it the most when any of our customers share a product review or a comment sharing their feedback and experience. If you wish to, you can do so after using any medicines.
But remember that this part is optional and generally left up for the users to decide on themselves.